Privacy Policy for FORTH Bikes
Effective Date: April 12, 2023
At FORTH Bikes, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (forthbikes.com) or interact with our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
b. Non-Personal Information
- Browser type and version
- IP address
- Pages viewed and time spent on the site
- Referring websites
c. Payment Information
When you make a purchase, we collect payment details such as credit/debit card information, which is securely processed through our payment service provider.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill orders
- To provide customer support
- To send updates, promotions, or newsletters (with your consent)
- To improve our website and services
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with:
- Service Providers: To process payments, ship orders, and manage email communications.
- Legal Authorities: If required to comply with legal obligations or protect against fraud and security risks.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. While no system is completely secure, we work to protect your data from unauthorized access, alteration, or disclosure.
5. Your Choices
a. Opt-Out of Communications
You can unsubscribe from marketing emails by following the instructions in the email or contacting us directly.
b. Access and Update Information
You may request to access or update your personal information by contacting us.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic and improve our services. You can control cookie preferences through your browser settings.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
8. Children’s Privacy
FORTH Bikes does not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Address: 53158 Range Road 224, Ardrossan, Alberta, Canada T8E2K4
Thank you for trusting FORTH Bikes. We are committed to protecting your privacy.